All major web browsers have some sort of pop-up blocking mechanism built into them. In theory, pop-up blockers are great at preventing annoying ads and other unsolicited windows from appearing on your screen while you are trying to work. The problem is, there are many features within MLS products (connectMLS, Matrix, etc.) that rely on pop-up windows. These browser pop-up blockers can prevent important windows from appearing, which interferes with your ability to use the system.
The best way to ensure that your MLS sessions will not be negatively impacted is to turn off the browser's pop-up blocker. This article walks you through the process of turning off the pop-up blocker in the four major web browsers on your Mac.
Safari
- Launch Safari.
- Click Safari> Preferences in the menu bar at the top of the screen.
- Once in Preferences, click Websites (the icon that looks like a globe).
- Click Pop-up Windows in the left menu.
- Go to When visiting other websites and click the dropdown menu with two blue arrows.
- Click Allow (it will automatically save this setting).
- If you would like the opportuntiy to allow or block a pop-up when it appears, select Block and Notify.
Firefox
- Launch Firefox.
- Click the three horizontal bars in the upper right to open the menu, then click Settings.
- Navigate to Privacy & Security (in the left menu).
- Go to the Permissions seciton and uncheck the box next to Block pop-up windows:
Microsoft Edge
- Launch Microsoft Edge.
- Click the three horizontal dots in the upper right corner, then click Settings.
- Navigate to Cookies and site permissions.
- Go to Pop-ups and redirects and toggle the switch to Off. This disables the pop-up blocker:
Google Chrome
- Launch Chrome.
- Click the three vertical dots in the upper right corner, then click Settings.
- Navigate to the Privacy and Security.
- Go to Pop-ups and redirects and choose your desired default setting:
Pro tip: there may be some instances where you click a button or a link and nothing seems to be happening. In those instances, try minimizing the screen in the foreground to make sure that the window you are expecting to open didn't open in the background.
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